Jo Morgan

Bespoke eLearning TUI Systems Training The challenge. TUI were rolling out a new system to all retail employees (4,500) in all branches and had recognised that previous roll-outs of this type had not been well received, with training often being more about watching than getting a chance to practice using the system before its launch. … Read more

Leadership Programme Five Guys Full Curriculum Design The challenge. Five Guys have grown very quickly in the UK and their strong ethos around shoulder-to-shoulder training needed to scale with the business. They wanted a full curriculum design and delivery, from Crew through to Area Managers. This included, QCs, Shift Managers, Assistant Managers, General Managers, District … Read more

Mobile Microlearning Dr. Martens The challenge. Dr. Martens’ appeal to people who possess a proud sense of self-expression. For the Highstreet sales assistants, they need to connect with the customer; on a stylistic level, understanding the wearers own individual and very distinctive style; on a practical level, matching DM’s famous durability and comfort with the … Read more

Leadership Training Rentokil Initial Mental Wellbeing The challenge. Covid-19 has impacted workforces everywhere and will continue to do so. The ongoing uncertainty has had a profound impact on people’s mental health and wellbeing. For Rentokil, they saw this as an opportunity to provide support, deploy training and start a journey of culture change around mental … Read more

Leadership TrainingLacosteDefining the New Normal The challenge. The challenge. Lacoste chose to transition their people back to their head office when restrictions allowed them to do so. They recognised this as a once in a generation opportunity to define a new normal, that focussed on work life integration and put employee wellbeing at it’s heart. … Read more