Employee experience.

Making your workplace happy, healthy and more productive.

People strategy.

The foundations to your success. Let’s get it right.

The key to a successful HR strategy is to identify what unifies and motivates employees and to develop a strategic plan around that understanding.

There are many different focusses of HR strategies, but at their heart, they all start with the same foundation: to create a work environment that’s synonymous with engaged, productive and loyal staff.

In today’s world of fast paced change, success relies heavily on your business’ ability to adapt and respond to the market.

How can we support you?

People Strategy

Organisational culture.

Forward thinking engagement. For the next generation.

When you have a diverse, fair and just culture, it results in a more innovative, creative and engaged workforce. It’s not just the right thing to do, it’s a business essential with clear tangible benefits.

With every new generation that enters the workforce, employee engagement trends change drastically, in the blink of an eye. The emotional connection that a person feels towards their organisation, or what motivates them to deliver their best, varies widely from person to person, as well as being influenced by generational preferences and even what’s going on in the world. Let us help you to navigate the latest trends.

How can we support you?

Employee Engagement

Wellbeing & mental health.

Be well. Work well.

In a world where there’s a lot of change and disruption, resilience is now an essential modern life-skill, and mental health first aiders are fast becoming a business imperative. Couple this with a workplace that embraces individuality, inclusivity, and supports a healthy work-life balance and you have an environment where people can thrive, not just survive.

We’ll support you in designing and delivering a holistic standalone wellbeing strategy, tailored to your organisation, using a 3-dimensional approach; focussing on mental, physical and financial health.

How can we support you?

Person sat drinking from a cup, looking out a window. There are flowers in the fore front of picture. Person looks peaceful.

The 4Ps of Candid Conversations

eLearning

The “Four Ps” model can help us to plan for a difficult or candid conversation so that both parties find it beneficial.

Learning Outcomes

  • Learn how to plan for a difficult or candid conversation so that both parties find it beneficial
  • Understand how to use the 4Ps to deliver a difficult message
  • Consider how this can help manage under-performance in a structured manner

Assertive Disagreement

eLearning

When you disagree with someone, it is often best to be direct and clear, as it avoids an unfortunate misunderstanding. People can shy away from disagreement as it can sometimes feel confrontational. The assertive approach introduced in this module helps you to express your disagreement in a professional, constructive manner.

Learning Outcomes

  • Learn what assertiveness is
  • Learn a process to put your case across without getting emotional
  • Provide context for how to use the model in a real-world environment

Thomas-Kilmann Conflict Mode Instrument

eLearning

Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. This self-test assessment will tell you more about your predominant style of handling conflict and what this means.

Learning Outcomes

  • Provide a starting point for your development
  • Identify your conflict handling style
  • Learn about the five conflict handling modes

AID Feedback Model

eLearning

Providing feedback that encourages open dialogue and communication enhances your credibility as both a teammate and as a leader. AID is a simple feedback model that can be used for positive moments and those that need corrective action.

Learning Outcomes

  • Learn a simple model for providing feedback
  • Identify your own role in each of the stages
  • Discover the benefits of creating a feedback culture

Action-Centred Leadership

eLearning

Good managers and leaders should have full command of the three main areas of the Action-Centred Leadership model and should use each of the elements according to the situation.

Learning Outcomes

  • Discover John Adair’s action-centred leadership model
  • Learn how to adapt the model for your own work situation
  • Investigate the danger of becoming out of balance

Question Types

eLearning

Asking the right question is at the heart of effective communication and information exchange. Using the right questions can improve a whole range of communication skills; the information we receive back (the answer) will depend very much on the type of question we ask.

Learning Outcomes

  • Learn why asking the right question is at the heart of effective communication and information exchange
  • Discover why the right questions in a particular situation can improve a whole range of communication skills

Dr. Mehrabian’s Communication Model

eLearning

We are always communicating, even when we are not speaking. Other factors communicate what we really think and feel, which can be explained by looking at Albert Mehrabian’s communication model.

Learning Outcomes

  • Learn the impact of mixed messages when communicating
  • Understand that communication is a blend of words, body language and tone

Situational Leadership

eLearning

Leaders need to tailor their approach based on the person they are coaching, their experience at the task and their level of enthusiasm for completing it.

The ability to adapt your leadership style to cater to different tasks and your people’s needs is called situational leadership.

Learning Outcomes

  • Understand Hersey and Blanchard’s situational leadership model
  • Recognise directive and supportive behaviours
  • Understand the four leadership styles in line with situational leadership
  • Understand the development levels of team members, based on competence and commitment
  • Become confident with flexing your leadership style to the individual and the situation