Put the kettle on

Last week was National Inclusion Week, run by Inclusive Employers, where organisations everywhere joined in to celebrate inclusion with a whole host of activities. The theme this year was #EverydayInclusion, and it was all about the simple things we can do each day to make inclusion a reality in our workplaces. It was one week to #celebrate the commitment of our colleagues and #inspire 51 weeks more action on inclusion.

There were daily challenges that included Boost your Break, Celebrate Others, Choose to Include and Inclusivi-Teas. What did your workplace do to get involved?

Inclusion is about everyday actions

Don’t worry, it’s not too late, inclusion is about everyday actions. Here’s our top 5 tips to workplace inclusion:

  1. Talk – it starts with hello, its simple everyday actions that make a difference; make time to talk to your colleagues; be curious about difference, nobody knows everything already; go on, put the kettle on!
  2. Listen – make time to listen, you’ll learn amazing things you didn’t know about your friends and work colleagues
  3. Be You – don’t be shy, share your story to help others understand who you are and what makes you unique; remember its ok to make mistakes, acknowledge them and move on.
  4. Be Kind – support colleagues that might be struggling; stand up for what’s right, if you see someone behaving in a way that might make people feel excluded, talk to them about it, they might not realise
  5. Celebrate Differences – value everyone’s ideas and contribution, no matter who they are or what their job role is; celebrate each other’s differences and choose to include, we all bring a mix of talents and approaches to our work – that is what makes things work effectively!

If your organisation is looking to do more, check out inclusiveemployers.co.uk for more information, or get in touch with us for support and resources.

The 4Ps of Candid Conversations

eLearning

The “Four Ps” model can help us to plan for a difficult or candid conversation so that both parties find it beneficial.

Learning Outcomes

  • Learn how to plan for a difficult or candid conversation so that both parties find it beneficial
  • Understand how to use the 4Ps to deliver a difficult message
  • Consider how this can help manage under-performance in a structured manner

Assertive Disagreement

eLearning

When you disagree with someone, it is often best to be direct and clear, as it avoids an unfortunate misunderstanding. People can shy away from disagreement as it can sometimes feel confrontational. The assertive approach introduced in this module helps you to express your disagreement in a professional, constructive manner.

Learning Outcomes

  • Learn what assertiveness is
  • Learn a process to put your case across without getting emotional
  • Provide context for how to use the model in a real-world environment

Thomas-Kilmann Conflict Mode Instrument

eLearning

Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. This self-test assessment will tell you more about your predominant style of handling conflict and what this means.

Learning Outcomes

  • Provide a starting point for your development
  • Identify your conflict handling style
  • Learn about the five conflict handling modes

AID Feedback Model

eLearning

Providing feedback that encourages open dialogue and communication enhances your credibility as both a teammate and as a leader. AID is a simple feedback model that can be used for positive moments and those that need corrective action.

Learning Outcomes

  • Learn a simple model for providing feedback
  • Identify your own role in each of the stages
  • Discover the benefits of creating a feedback culture

Action-Centred Leadership

eLearning

Good managers and leaders should have full command of the three main areas of the Action-Centred Leadership model and should use each of the elements according to the situation.

Learning Outcomes

  • Discover John Adair’s action-centred leadership model
  • Learn how to adapt the model for your own work situation
  • Investigate the danger of becoming out of balance

Question Types

eLearning

Asking the right question is at the heart of effective communication and information exchange. Using the right questions can improve a whole range of communication skills; the information we receive back (the answer) will depend very much on the type of question we ask.

Learning Outcomes

  • Learn why asking the right question is at the heart of effective communication and information exchange
  • Discover why the right questions in a particular situation can improve a whole range of communication skills

Dr. Mehrabian’s Communication Model

eLearning

We are always communicating, even when we are not speaking. Other factors communicate what we really think and feel, which can be explained by looking at Albert Mehrabian’s communication model.

Learning Outcomes

  • Learn the impact of mixed messages when communicating
  • Understand that communication is a blend of words, body language and tone

Situational Leadership

eLearning

Leaders need to tailor their approach based on the person they are coaching, their experience at the task and their level of enthusiasm for completing it.

The ability to adapt your leadership style to cater to different tasks and your people’s needs is called situational leadership.

Learning Outcomes

  • Understand Hersey and Blanchard’s situational leadership model
  • Recognise directive and supportive behaviours
  • Understand the four leadership styles in line with situational leadership
  • Understand the development levels of team members, based on competence and commitment
  • Become confident with flexing your leadership style to the individual and the situation