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For me, the main role of a leader is to get the most of their team. Everything else within the term leadership is about how we go about achieving this.

An offer of a cup of coffee, a chat around the water cooler, group brainstorms, or waking up properly on the morning commute.

As the wants and needs of employees continue to evolve, so must the leadership styles that engage, empower and inspire them.

Every day when I log on to social media, it seems like the proportion of posts talking about employee mental health and wellbeing is increasing exponentially, and my feelings are torn on this.

Last week was National Inclusion Week, run by Inclusive Employers, where organisations everywhere joined in to celebrate inclusion with a whole host of activities.

The summer holidays are drawing to a close, and households everywhere let out a sigh of sadness as the kids go back to school and normality returns.

Dolly Parton once said, “don’t get so busy making a living that you forget to make a life.” This statement has never been more applicable than in today’s fast paced, all encompassing workplace.

Providing exceptional customer service is an age-old challenge faced by organisations within the hospitality industry.

How big is your shadow and, more importantly, what shape is it? Do you even know? Are you aware of yours?