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Chair & Lead Meetings
This course, created by the ILM, has been designed to help you chair and lead meetings to effectively get the most from them.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Communicate Work Related Information
This course, created by the ILM, has been designed to help you understand and choose the best way to effectively share information in the workplace.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Contribute to Meetings in a Business Environment
This course, created by the ILM, has been designed to help you prepare for and participate effectively in meetings and make sure that you get the outcomes you want.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Develop Working Relationships with Colleagues
This course, created by the ILM, has been designed to help you understand effective team working, and how you can develop and maintain successful, collaborative working relationships.
Learning Outcomes
Effective Decision Making
This course will teach you the skills needed to reach the best possible decisions, improving your knowledge of the decision-making process to enable effective decision making in the workplace.
Target Audience
This course is suitable for any current manager or leader, or someone aspiring to move into this area of responsibility. This course was developed in the UK, although the core principles and guidelines can be applied in any country.
Learning Outcomes
Effective Leadership
This course will improve your knowledge of leadership styles and their effect on teams.
Target Audience
This course is suitable for any current manager or leader, or someone aspiring to move into this area of responsibility. This course was developed in the UK, although the core principles and guidelines can be applied in any country.
Learning Outcomes
Encourage Innovation
This course, created by the ILM, has been designed to help you generate and test innovative ideas in the workplace and then make them work.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Implement & Maintain Business Continuity Plans & Processes
This course, created by the ILM, has been designed to help you plan and implement business continuity processes.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Implement Change
This course, created by the ILM, has been designed to help you manage changes in the workplace; understand change, make and implement a plan and then check it’s worked.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Lead & Manage a Team
This course, created by the ILM, has been designed to help you engage your team, manage their performance, spot and resolve problems, and support your whole team.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Learning Cycle
This course, will teach you about the stages of the Learning Cycle, as well as providing you with insights into how you can apply the stages to your own learning and development projects.
Target Audience
This course is suitable for any current trainer, coach or mentor, or someone aspiring to move into learning and development. This course was developed in the UK, although the core principles and guidelines can be applied in any country.
Learning Outcomes
Manage Conflict Within a Team
This course, created by the ILM, has been designed to help you sustain your team’s performance by dealing with conflict, and save you time by reducing the potential for future conflict.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Manage Individuals Development in the Workplace
This course, created by the ILM, has been designed to help you carry out a performance appraisal, and support your team’s learning and development.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Manage Individuals Performance
This course, created by the ILM, has been designed to help you improve an individual’s performance through delegation and objective setting.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Manage Personal & Professional Development
This course, created by the ILM, has been designed to help you understand and identify your own personal and professional development needs, as well as show you how to create and maintain your own development plan.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Manage Personal Performance & Development
This course, created by the ILM, has been designed to help you manage your own performance, understand your preferred learning style, plan your personal development, and make the best use of your time.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Manage Team Performance
This course, created by the ILM, has been designed to help you understand how to manage performance and communication within your team, as well as allocate and quality assure their work.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Participate in a Project
This course, created by the ILM, has been designed to help you successfully participate in a project.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Principles of Equality & Diversity in the Workplace
This course, created by the ILM, has been designed to help you understand equality and diversity at work.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
This course will develop techniques and behaviours that will help you to understand:
Principles of Leadership
& Management
This course, created by the ILM, has been designed to help you learn about leadership styles, making the right decisions, and using KPIs.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Principles of People Management
This course, created by the ILM, has been designed to help you understand the fundamentals of people management; from recruitment, to creating an effective team. Note: This course references UK legislation.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
This course will develop techniques and behaviours that will help you to:
Principles of Team Leading
This course, created by the ILM, has been designed to help you understand what great leadership looks like, and how you can build, manage and motivate your team.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
This course will develop techniques and behaviours that will help you to:
Problem Solving
This course will improve your problem solving techniques and enhance their effectiveness both in and outside of the workplace.
Target Audience
This course is suitable for any current manager or leader, or someone aspiring to move into this area of responsibility. This course was developed in the UK, although the core principles and guidelines can be applied in any country.
Learning Outcomes
Procure Products & Services
This course, created by the ILM, has been designed to help you understand the procurement process – it isn’t as complicated as you might think! Learn about ‘supply chains,’ ‘lean’ and ‘just-in-time.’
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
Promote Equality, Diversity and Inclusion in the Workplace
This course, created by the ILM, has been designed to help you understand and identify your own personal and professional development needs, as well as show you how to create and maintain your own development plan.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
This course will develop techniques and behaviours that will help you to:
Support Remote or
Virtual Teams
This course, created by the ILM, has been designed to help you manage and motivate a team you rarely, if ever, see.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
This course will develop techniques and behaviours that will help you to:
Understanding Business
This course, created by the ILM, has been designed to help you understand organisations, the business environment, business planning and reporting.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
This course will develop techniques and behaviours that will help you to understand:
Collaborate with Other Departments
This course, created by the ILM, has been designed to help you understand organisations, the business environment, business planning and reporting.
Target Audience
Aspiring and practising managers and leaders, especially at team leader and supervisor levels.
Learning Outcomes
This course will develop techniques and behaviours that will help you to:
