It has long been accepted that achieving consistent behavioural change, that generates a genuine return on investment, is the holy grail of learning and development. But why is this? Organisations often experiment with various learning designs and delivery channels, but far too often with little, or only short-lived success. The problem being people forget.
The secret lies almost exclusively in the embedding of any learning. Landing the message effectively in any classroom or online course is a given, but how do you then make sure it is retained and built upon?