Unboxing the power of Mental Health First Aiders.

Be well. Work well.

A thriving organisation starts with people who feel supported, understood and able to bring their whole selves to work. That’s why supporting and developing individuals to take on the role of a Mental Health First Aider is (MHFAs) is such an important first step in building a healthier, more open workplace culture.

Our FAA Level 2 accredited Mental Health First Aider course gives your team the confidence, skills and practical tools to recognise mental health concerns early and start supportive conversations that genuinely help.

And this year, we’ve enhanced the experience based on direct learner feedback, giving people more time for discussion, practise and real‑world application.

Upcoming virtual, open MHFA training.

Join us on our upcoming virtual Mental Health First Aider course taking place on: 7th & 8th October 2026.

The sessions run from 9:30am to 2pm, each day, delivered virtually via Zoom.

Post session there will be an individual 1 hour 1-1 support and qualification verification virtual call will be organised at a convenient time for the learner.

What’s new?

Before attending, each learner completes a 30‑minute eLearning module covering the core theory. This means:

  • Everyone arrives with the same baseline understanding
  • More time during the live sessions for questions, scenarios and facilitated conversations
  • A chance to explore how to start wellbeing conversations with confidence
  • Space to learn how to be proactive with mental health in their organisation
  • A personal module certificate and ongoing access to revisit the content any time

This update comes directly from learner feedback. People wanted more discussion, more practice, and more time with the facilitator so we listened, and we’ve built exactly that.

What the course covers.

Our FAA Level 2 accredited course equips learners with the skills and knowledge needed to become certified Mental Health First Aiders.

Over the two-day programme, participants will:

  • Understand mental health, its influencing factors and its impact in the workplace
  • Explore the role of a Mental Health First Aider
  • Learn how to support a person with a suspected mental health condition
  • Understand when to signpost a person to seek professional help
  • Develop awareness of depression, anxiety, psychosis, eating disorders, suicide, and self-harm
  • Recognise and manage stress effectively
  • Understand the impact of substance abuse on employment and lifestyle
  • Implement a first aid action plan for mental health
  • Recognise key factors in creating a positive mental health culture in the workplace

One often overlooked benefit is that people also gain space to reflect on their own mental health, something many attendees tell us is invaluable.

Plus, at PeopleUnboxed, we go the extra mile by including soft skills training to equip your employees with the ability to talk openly about mental health.

The accreditation received upon course completion is valid for three years, ensuring your Mental Health First Aiders remain well-equipped to make a real difference.

Why Mental Health matters in the workplace.

Too many people struggle in silence at work, because employee mental wellbeing is often neglected, concealed by stigma or fear of discrimination and this culture of silence comes at a high cost for employers.

When organisations invest in Mental Health First Aiders, they open the door to earlier conversations, faster support and a more human, connected culture.

Be part of this vital change and help your organisation thrive with a more human and connected wellbeing culture.

Ready to make a difference?

If you’d like to reserve a space on one of these courses, for yourself or an employee, for just £399.00 (plus VAT) then please reach out to our Senior Training Consultant Kate, by email: kate@peopleunboxed.co.uk

Check out our resources page for more information:

Guide on becoming a Mental Health First Aider

Guide to selecting your Mental Health First Aiders

The 4Ps of Candid Conversations

eLearning

The “Four Ps” model can help us to plan for a difficult or candid conversation so that both parties find it beneficial.

Learning Outcomes

  • Learn how to plan for a difficult or candid conversation so that both parties find it beneficial
  • Understand how to use the 4Ps to deliver a difficult message
  • Consider how this can help manage under-performance in a structured manner

Assertive Disagreement

eLearning

When you disagree with someone, it is often best to be direct and clear, as it avoids an unfortunate misunderstanding. People can shy away from disagreement as it can sometimes feel confrontational. The assertive approach introduced in this module helps you to express your disagreement in a professional, constructive manner.

Learning Outcomes

  • Learn what assertiveness is
  • Learn a process to put your case across without getting emotional
  • Provide context for how to use the model in a real-world environment

Thomas-Kilmann Conflict Mode Instrument

eLearning

Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. This self-test assessment will tell you more about your predominant style of handling conflict and what this means.

Learning Outcomes

  • Provide a starting point for your development
  • Identify your conflict handling style
  • Learn about the five conflict handling modes

AID Feedback Model

eLearning

Providing feedback that encourages open dialogue and communication enhances your credibility as both a teammate and as a leader. AID is a simple feedback model that can be used for positive moments and those that need corrective action.

Learning Outcomes

  • Learn a simple model for providing feedback
  • Identify your own role in each of the stages
  • Discover the benefits of creating a feedback culture

Action-Centred Leadership

eLearning

Good managers and leaders should have full command of the three main areas of the Action-Centred Leadership model and should use each of the elements according to the situation.

Learning Outcomes

  • Discover John Adair’s action-centred leadership model
  • Learn how to adapt the model for your own work situation
  • Investigate the danger of becoming out of balance

Question Types

eLearning

Asking the right question is at the heart of effective communication and information exchange. Using the right questions can improve a whole range of communication skills; the information we receive back (the answer) will depend very much on the type of question we ask.

Learning Outcomes

  • Learn why asking the right question is at the heart of effective communication and information exchange
  • Discover why the right questions in a particular situation can improve a whole range of communication skills

Dr. Mehrabian’s Communication Model

eLearning

We are always communicating, even when we are not speaking. Other factors communicate what we really think and feel, which can be explained by looking at Albert Mehrabian’s communication model.

Learning Outcomes

  • Learn the impact of mixed messages when communicating
  • Understand that communication is a blend of words, body language and tone

Situational Leadership

This course will explore situational leadership as an adaptive leadership style. It’s about choosing the leadership style that best fits the individuals goals and circumstances.

Learning objectives

  • Understand Hersey and Blanchard’s situational leadership model
  • Recognise directive and supportive behaviours
  • Understand the four leadership styles, based on directiveness and support
  • Understand the development levels of team members, based on competence and commitment
  • Become confident with flexing your leadership style to the individual and the situation