The Bread Factory.
Standard Operating Procedure (SOP) Guides.
The Bread Factory (TBF) approached PeopleUnboxed for learning technology ideas around transitioning from a paper-based, disjointed training system into a scalable, visual, and easily maintained digital solution for their factories.
With 1,000 employees spread across nine business units, 92% of whom had English as a second language, the existing training lacked consistency, was confusing for learners and was challenging to maintain and update by TBF. There was also no central reporting, to provide an at-a-glance overview of company-wide training completion, which was a risk to the business regarding industry compliance.
9 business units
We utilised an eLearning authoring tool to pull the information together, creating a single digital learning card for each piece of equipment. We created a re-useable master template, meaning we could build each learning card quickly and at scale.
The template was highly visual, utilising simple icons for easy navigation and supporting videos and images to show operational and cleaning steps.
We created a web microsite for the project, designed for TBF to be able to maintain themselves with no coding knowledge required going forward.
There were more than 40 training cards, each with sections for Standard Operating Procedures (SOP), cleaning, safety information, risk assessments, step-by-step instructions and how-to videos. The design focussed on the simplicity of layout to cater for those with limited English using explainer videos and step-by-step guides.
We worked on a reporting solution that allowed the training to be tracked via an interactive webform that would be able to be imported into their new LMS.
"This is market-leading technology. I have not seen this done
in any other food manufacturing facility to this standard or at this scale."
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