Back to school and back to business
The summer holidays are drawing to a close, and households everywhere let out a sigh of sadness as the kids go back to school and normality returns.
The summer holidays are drawing to a close, and households everywhere let out a sigh of sadness as the kids go back to school and normality returns.
Dolly Parton once said, “don’t get so busy making a living that you forget to make a life.” This statement has never been more applicable than in today’s fast paced, all encompassing workplace.
Providing exceptional customer service is an age-old challenge faced by organisations within the hospitality industry.
How big is your shadow and, more importantly, what shape is it? Do you even know? Are you aware of yours?
According to an IBM study consisting of one-on-one CEO interviews with over 1,500 corporate heads and public sector leaders about 60% cited creativity as the most important leadership quality.