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Read our thoughts on the hottest topics in the industry right now.

5 people stood in front of a brick wall. You can't see their faces as they are all holding up an emoji style face mask in front of them. The emotions range from angry (on the left) up to delighted (on the right).

Strengthen your mental fitness.

Arlene Marsella 23rd April 2024

Discover how developing Positive Intelligence (PQ) can transform your mindset, boost wellbeing, and enhance performance.

Learn practical techniques to weaken your Saboteurs and empower your Sage. And embrace the journey towards resilience and growth!

Click here to read more »
Robot sat at a desk typing on a laptop.

Demystifying AI in L&D.

Paul Westlake 4th March 2024

What if AI, instead of replacing human instructors, became their ultimate teaching assistant?

Well, in the world of learning and development, that’s not such a “sci-fi” idea you know.

Click here to read more »
Magnifying glass being held up against a blurred sunset.

Unboxing 2024’s learning & development trends.

Tony Manwani 17th January 2024

In the realm of learning and development, change is the only constant.

So I’ve harnessed our industry expertise, hands-on experience, and extensive research. Blended it with knowledge and valuable insights gained from daily discussions with our fellow L&D professionals, to craft a compilation of anticipated learning and development trends set to unfold in the coming year.

Click here to read more »
Bandit Heeler (Dad character from the Bluey TV show) is stood up and smiling, he's holding and cuddling his 2 children Bluey and Bingo.

Bandit Heeler.
The ultimate coach.

Richard Jennings 22nd November 2023

Lessons in Leadership from Bluey’s Dad.

After the positive feedback I received on my The ‘Ted Lasso’ Way leadership blog, I couldn’t resist sharing my thoughts on another of my favourite characters who embodies the essence of an exceptional coach.

Click here to read more »
Hands being crossed over on top of persons chest, you can only see from the neck to the bottom of hands.

How to increase your Emotional Intelligence.

Arlene Marsella 25th September 2023

Learn how to develop one of the most sought-after interpersonal skills in the workplace: emotional intelligence.
Arlene provides tips on how you can work on each one of the four components to help build the foundations for stronger connections and relationships with yourself and others. 

Click here to read more »

The 4Ps of Candid Conversations

eLearning

The “Four Ps” model can help us to plan for a difficult or candid conversation so that both parties find it beneficial.

Learning Outcomes

  • Learn how to plan for a difficult or candid conversation so that both parties find it beneficial
  • Understand how to use the 4Ps to deliver a difficult message
  • Consider how this can help manage under-performance in a structured manner
15 Minutes

Assertive Disagreement

eLearning

When you disagree with someone, it is often best to be direct and clear, as it avoids an unfortunate misunderstanding. People can shy away from disagreement as it can sometimes feel confrontational. The assertive approach introduced in this module helps you to express your disagreement in a professional, constructive manner.

Learning Outcomes

  • Learn what assertiveness is
  • Learn a process to put your case across without getting emotional
  • Provide context for how to use the model in a real-world environment
15 Minutes

Thomas-Kilmann Conflict Mode Instrument

eLearning

Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. This self-test assessment will tell you more about your predominant style of handling conflict and what this means.

Learning Outcomes

  • Provide a starting point for your development
  • Identify your conflict handling style
  • Learn about the five conflict handling modes
15 Minutes

AID Feedback Model

eLearning

Providing feedback that encourages open dialogue and communication enhances your credibility as both a teammate and as a leader. AID is a simple feedback model that can be used for positive moments and those that need corrective action.

Learning Outcomes

  • Learn a simple model for providing feedback
  • Identify your own role in each of the stages
  • Discover the benefits of creating a feedback culture
10 Minutes

Action-Centred Leadership

eLearning

Good managers and leaders should have full command of the three main areas of the Action-Centred Leadership model and should use each of the elements according to the situation.

Learning Outcomes

  • Discover John Adair’s action-centred leadership model
  • Learn how to adapt the model for your own work situation
  • Investigate the danger of becoming out of balance
15 Minutes

Question Types

eLearning

Asking the right question is at the heart of effective communication and information exchange. Using the right questions can improve a whole range of communication skills; the information we receive back (the answer) will depend very much on the type of question we ask.

Learning Outcomes

  • Learn why asking the right question is at the heart of effective communication and information exchange
  • Discover why the right questions in a particular situation can improve a whole range of communication skills
15 Minutes

Dr. Mehrabian’s Communication Model

eLearning

We are always communicating, even when we are not speaking. Other factors communicate what we really think and feel, which can be explained by looking at Albert Mehrabian’s communication model.

Learning Outcomes

  • Learn the impact of mixed messages when communicating
  • Understand that communication is a blend of words, body language and tone
15 Minutes

Situational Leadership

This course will explore situational leadership as an adaptive leadership style. It’s about choosing the leadership style that best fits the individuals goals and circumstances.

Learning objectives

  • Understand Hersey and Blanchard’s situational leadership model
  • Recognise directive and supportive behaviours
  • Understand the four leadership styles, based on directiveness and support
  • Understand the development levels of team members, based on competence and commitment
  • Become confident with flexing your leadership style to the individual and the situation