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Read our thoughts on the hottest topics in the industry right now.

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What flexible working really means.

Life doesn’t always fit neatly into 9 to 5. Especially when you’re juggling multiple roles, studying for a new qualification and preparing for the arrival of a lively puppy

People often assume flexible working just means working from home. But for me, it’s about far more than that. At PeopleUnboxed, it’s about being trusted to work in a way that suits me, my energy and the realities of my day-to-day life.

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Diary of my work experience.

We’ve had the pleasure of welcoming a work experience student to the PeopleUnboxed team, and what a fantastic addition they were

One of their final projects was to write a blog reflecting on their time with us – and we think it perfectly captures the energy and insight they brought to the team. Read the diary in Kloe’s own words…

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Permission to grow.

Arlene discusses how a coaching qualification has helped her grow, both professionally and personally

Exploring what she’s learnt, how she was supported by PeopleUnboxed through her journey and her love for coaching.

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Tell them what they want to hear?

Tony discusses if learning suppliers should tell you what you want to hear, or what you need to know?

Fresh from the Learning Technologies Exhibition where AI was (not surprisingly) a big theme of the show, he’s questioning the promises some vendors made about it’s capabilities for designing and writing training content.

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Feedback focus

Jo explores why feedback, something we all need to grow, can feel so tricky to give and receive.

She shares personal experiences, the role of psychological safety and the steps we’re taking at PeopleUnboxed to build a stronger feedback culture.

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Book Club with Rich. Multipliers by Liz Wiseman

In this first instalment of Book Club with Rich, he explores Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman. A book that challenges how leadership impacts team potential.

Rich summarises the difference between Multipliers and Diminishers, who (often unintentionally) limit their people’s contributions. Plus shares his biggest takeaways from the book.

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Balancing resolutions, routines, and real life.

January often brings a wave of resolutions and ambitious goal-setting, but after the festive chaos, simply returning to routine can feel like an achievement.

Rachel explores why it’s okay to take your time, reflect, and set meaningful goals when you’re ready. Embrace balance, flexibility, and small wins to kick-start your year.

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2025 L&D trends.

Read Tony’s full blog to explore what’s he thinks will shape L&D next year

Including: Face-to-face training as people crave connection, team effectiveness over individual development, bite-sized learning remains vital, respectful workplaces and psychological safety, plus AI will continue to rise. 

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The 4Ps of Candid Conversations

eLearning

The “Four Ps” model can help us to plan for a difficult or candid conversation so that both parties find it beneficial.

Learning Outcomes

  • Learn how to plan for a difficult or candid conversation so that both parties find it beneficial
  • Understand how to use the 4Ps to deliver a difficult message
  • Consider how this can help manage under-performance in a structured manner

Assertive Disagreement

eLearning

When you disagree with someone, it is often best to be direct and clear, as it avoids an unfortunate misunderstanding. People can shy away from disagreement as it can sometimes feel confrontational. The assertive approach introduced in this module helps you to express your disagreement in a professional, constructive manner.

Learning Outcomes

  • Learn what assertiveness is
  • Learn a process to put your case across without getting emotional
  • Provide context for how to use the model in a real-world environment

Thomas-Kilmann Conflict Mode Instrument

eLearning

Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. This self-test assessment will tell you more about your predominant style of handling conflict and what this means.

Learning Outcomes

  • Provide a starting point for your development
  • Identify your conflict handling style
  • Learn about the five conflict handling modes

AID Feedback Model

eLearning

Providing feedback that encourages open dialogue and communication enhances your credibility as both a teammate and as a leader. AID is a simple feedback model that can be used for positive moments and those that need corrective action.

Learning Outcomes

  • Learn a simple model for providing feedback
  • Identify your own role in each of the stages
  • Discover the benefits of creating a feedback culture

Action-Centred Leadership

eLearning

Good managers and leaders should have full command of the three main areas of the Action-Centred Leadership model and should use each of the elements according to the situation.

Learning Outcomes

  • Discover John Adair’s action-centred leadership model
  • Learn how to adapt the model for your own work situation
  • Investigate the danger of becoming out of balance

Question Types

eLearning

Asking the right question is at the heart of effective communication and information exchange. Using the right questions can improve a whole range of communication skills; the information we receive back (the answer) will depend very much on the type of question we ask.

Learning Outcomes

  • Learn why asking the right question is at the heart of effective communication and information exchange
  • Discover why the right questions in a particular situation can improve a whole range of communication skills

Dr. Mehrabian’s Communication Model

eLearning

We are always communicating, even when we are not speaking. Other factors communicate what we really think and feel, which can be explained by looking at Albert Mehrabian’s communication model.

Learning Outcomes

  • Learn the impact of mixed messages when communicating
  • Understand that communication is a blend of words, body language and tone

Situational Leadership

This course will explore situational leadership as an adaptive leadership style. It’s about choosing the leadership style that best fits the individuals goals and circumstances.

Learning objectives

  • Understand Hersey and Blanchard’s situational leadership model
  • Recognise directive and supportive behaviours
  • Understand the four leadership styles, based on directiveness and support
  • Understand the development levels of team members, based on competence and commitment
  • Become confident with flexing your leadership style to the individual and the situation