Making a Difference in 2023
Our Journey.

2023 has been an incredible journey for PeopleUnboxed.

And we’re excited to share the numerous ways we’ve made a positive impact on individuals and organisations alike through our dynamic leadership and organisational culture programmes.

We also celebrated our 5th birthday which was a wonderful milestone for the team, and brought back some memories from when Jo and I started the company back in 2018.

Buckle up for a ride through the highlights of our transformative year….

1. Elevating Leadership: Manager Essentials

Our Manager Essentials programme took centre stage by earning its stripes as a CPD accredited course. This recognition adds another layer of credibility to our commitment to providing top-notch leadership development.

For years, we’ve been at the forefront of delivering impactful organisational courses, collaborating with renowned clients like Dr. Martens. However, in 2023, we took a bold step by introducing it as a virtual open programme. This initiative was designed especially for smaller organisations that might not have enough team members to fill an entire course. It’s also a perfect fit for individuals keen on upskilling or building their confidence in leadership.

As we continue to blend cutting-edge research with practical insights, our Manager Essentials programme remains a beacon for empowering leaders. We’ve not only equipped managers to confidently navigate the dynamic workplace landscape but have also fostered team collaboration that drives exceptional results.

With CPD accreditation in hand, we’re not just offering a course; we’re providing a validated and recognised pathway for leaders to elevate themselves and their teams. Join us on this journey of empowerment, whether you’re part of a large organisation or an individual ready to step into leadership with confidence.

227 people trained across 25 organisational courses, for companies such as: KP Snacks, Dr. Martens and Entain.

15 people trained across 2 open programmes, for companies such as: Lacoste, Ben’s Cookies and Lister Wilder.

More information on our 2024 open programmes.

2. Training the Trainers: Cultivating a Learning Ecosystem.

Our Train the Trainer sessions have truly been a game-changer, transforming the way knowledge spreads within organisations. We firmly believe in the power of a ripple effect, and by conducting these sessions, we’ve magnified the impact of our programmes.

Having worked with industry giants such as Tesco, KP Snacks, and Entain, our expertise in cultivating learning ecosystems is well-established. But it’s not just about the big names; it’s about tailoring our approach to organisations of all sizes, ensuring that the learning culture filters into every corner.

We understand that the key to sustained growth lies in empowering your internal trainers. They become the catalysts of knowledge, carrying the essence of our programmes long after our sessions conclude. It’s not just about what we teach during our sessions; it’s about instilling the confidence and capability within your team to continue the learning journey independently.

Curious to see the impact first-hand? Check out our LinkedIn review from Tesco here. It’s a testament to the transformative nature of our Train the Trainer sessions. Join us in cultivating a learning ecosystem that not only meets the needs of today but also evolves with the challenges of tomorrow.

107 people trained across 6 programmes, for companies such as: KP Snacks, SIDES and Tesco.

For more information on what the session entails, check out our Course Library

3. Nurturing Organisational Culture: Beyond Buzzwords.

For us, organisational culture isn’t just a buzzword; it’s the very heartbeat of our mission. Our commitment goes beyond rhetoric, with a holistic approach to people strategy that delves deep into fostering a culture of psychological safety and bringing company values to life.

We understand that a thriving culture encompasses mental health, wellbeing, diversity, equity, inclusion, and accessibility. These aren’t just standalone concepts; they are the building blocks that create an environment where your people not only survive but truly thrive. We’ve witnessed the magic that happens when individuals can bring their authentic selves to work, contributing to a culture that’s as unique as your organisation.

But our dedication doesn’t stop there. We’ve actively taken steps to manifest these values into tangible initiatives. Two of our proudest achievements this year include the launch of two EDI eLearning modules, with more on the horizon. In 2024, brace yourselves for the unveiling of our Neurodiversity eLearning, promising to be a ground-breaking addition to our repertoire.

Internally, we’ve completed comprehensive training sessions on accessibility, unconscious bias, and cultural intelligence – we’ve not only practiced what we preach but have also equipped our own team with the tools to foster an inclusive and supportive work environment.

713 people trained in Mental Health and 154 accredited as Mental Health First Aiders.

267 learners trained in EDI courses.

446 people benefited from the 23 team days facilitated.

More information on 2024 open Mental Health First Aid courses.  

4. BentoBot: The Learning Revolution.

We launched BentoBot, our trusty digital companion in the exhilarating journey of continuous learning! This app is no ordinary tool; it’s a powerhouse, completely revolutionising the learning experience with bite-sized, multi-modal content that caters to every learner’s unique style.

But the magic doesn’t stop there. Powered by AI, BentoBot is more than just a learning platform; it’s your personal guide in the pursuit of knowledge. By intelligently targeting individual knowledge gaps, it transforms learning into a personalised and engaging adventure, ensuring that every user gets exactly what they need to flourish.

And here’s an exciting snippet from the success stories – SIDES is one of the companies that have embraced BentoBot, leveraging it to onboard new staff during store launches, plus training them on modules from food quality to customer service. It’s a testament to the app’s versatility and effectiveness in real-world scenarios. But that’s just the tip of the iceberg. BentoBot boasts a diverse array of off-the-shelf courses too, each crafted to meet specific learning needs.

Curious to see it in action? Dive into our video, Introducing BentoBot, to get a first-hand look at how this innovative tool is transforming the learning landscape.

For more information on BentoBot, visit the website.

5. Impact Across Borders: Global Reach, Local Impact.

Although based in the UK, we are making waves that extend far beyond geographical boundaries. Our journey of impact has taken us from Australia to Jamaica to Switzerland, collaborating with esteemed brands such as Rentokil Initial, Activum SG, Entain, and Dr. Martens. These partnerships are a testament to our ability to transcend borders and tailor our solutions to meet the diverse challenges that each unique region presents.

We pride ourselves not only on our global reach but on the versatility of our delivery. Whether virtually or face-to-face, our transformative impact knows no bounds. We gain insights into the challenges faced by organisations, allowing us to craft bespoke solutions that resonate and make a lasting difference.

46 different countries delivered to, across all major continents, 6 of those countries included face to face sessions.

In conclusion, 2023 has been a year of milestones, growth, and most importantly, making a difference.

Your people, your potential – unboxed, unwrapped, and ready to shine.

We’re not just here to deliver programmes; we’re here to empower, inspire, and create a workplace where everyone thrives.

Ready to make a difference in 2024? Let’s continue this journey together:

The 4Ps of Candid Conversations


The “Four Ps” model can help us to plan for a difficult or candid conversation so that both parties find it beneficial.

Learning Outcomes

  • Learn how to plan for a difficult or candid conversation so that both parties find it beneficial
  • Understand how to use the 4Ps to deliver a difficult message
  • Consider how this can help manage under-performance in a structured manner

Assertive Disagreement


When you disagree with someone, it is often best to be direct and clear, as it avoids an unfortunate misunderstanding. People can shy away from disagreement as it can sometimes feel confrontational. The assertive approach introduced in this module helps you to express your disagreement in a professional, constructive manner.

Learning Outcomes

  • Learn what assertiveness is
  • Learn a process to put your case across without getting emotional
  • Provide context for how to use the model in a real-world environment

Thomas-Kilmann Conflict Mode Instrument


Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. This self-test assessment will tell you more about your predominant style of handling conflict and what this means.

Learning Outcomes

  • Provide a starting point for your development
  • Identify your conflict handling style
  • Learn about the five conflict handling modes

AID Feedback Model


Providing feedback that encourages open dialogue and communication enhances your credibility as both a teammate and as a leader. AID is a simple feedback model that can be used for positive moments and those that need corrective action.

Learning Outcomes

  • Learn a simple model for providing feedback
  • Identify your own role in each of the stages
  • Discover the benefits of creating a feedback culture

Action-Centred Leadership


Good managers and leaders should have full command of the three main areas of the Action-Centred Leadership model and should use each of the elements according to the situation.

Learning Outcomes

  • Discover John Adair’s action-centred leadership model
  • Learn how to adapt the model for your own work situation
  • Investigate the danger of becoming out of balance

Question Types


Asking the right question is at the heart of effective communication and information exchange. Using the right questions can improve a whole range of communication skills; the information we receive back (the answer) will depend very much on the type of question we ask.

Learning Outcomes

  • Learn why asking the right question is at the heart of effective communication and information exchange
  • Discover why the right questions in a particular situation can improve a whole range of communication skills

Dr. Mehrabian’s Communication Model


We are always communicating, even when we are not speaking. Other factors communicate what we really think and feel, which can be explained by looking at Albert Mehrabian’s communication model.

Learning Outcomes

  • Learn the impact of mixed messages when communicating
  • Understand that communication is a blend of words, body language and tone

Situational Leadership


Leaders need to tailor their approach based on the person they are coaching, their experience at the task and their level of enthusiasm for completing it.

The ability to adapt your leadership style to cater to different tasks and your people’s needs is called situational leadership.

Learning Outcomes

  • Understand Hersey and Blanchard’s situational leadership model
  • Recognise directive and supportive behaviours
  • Understand the four leadership styles in line with situational leadership
  • Understand the development levels of team members, based on competence and commitment
  • Become confident with flexing your leadership style to the individual and the situation